Bitrix24 implementation for international teams
CRM, tasks, telephony and messengers in one system. We have implemented Bitrix24 for companies in Thailand, Kazakhstan and Bali — pipelines, messenger integrations, telephony and automation, set up remotely.
Why Bitrix24
Bitrix24 combines CRM with tasks, documents, internal chat and telephony. For a small team that means one subscription and one place to work instead of a CRM plus three other tools. It is available worldwide in English and other languages, in the cloud or on your own server.
- Sales pipelines with stages that match your process and automation on every stage.
- Messengers in the CRM — conversations from the messengers your customers use land in the client card.
- Telephony — calls recorded and linked to the client, missed calls turned into tasks.
- Automation — tasks, reminders, follow-ups and deal routing without manual work.
- Permissions — teams and branches see only their own deals; managers see everything.
- AI on top — bots that answer and qualify leads before a human takes over.
Recent projects
Client names are not disclosed.
| Where | Business | What we set up |
|---|---|---|
| Thailand | Premium real estate agency | Bitrix24 pipelines and automation, messenger and telephony integration, plus an AI bot that qualifies inbound leads before they reach an agent |
| Kazakhstan | Wholesale trading company | Sales pipelines and automation for the wholesale process, messenger and telephony integration |
| Bali | Car rental | Booking and rental pipeline with automation, messenger and telephony integration |
The common thread: requests from messengers and calls stopped living in personal phones and started arriving in one CRM, with automation making sure every lead gets a next step.
How we work
- Discovery call. How leads arrive, how deals move, which messengers and phone lines you use.
- Written scope. Pipelines, integrations, automation, timeline and price — agreed before work starts.
- Setup on your account. Licences stay in your name; we work without stopping your sales.
- Integrations. Messengers, telephony, website forms, and other tools you use.
- Training in short role-based sessions, with written instructions.
- Support. Two weeks of adjustments included, then optional ongoing help.
Comparing CRMs? See CRM setup: HubSpot, Pipedrive, Zoho. Adding an AI assistant? See AI chatbots.
Frequently asked questions
Do you work with teams outside Russia?
Yes. We work remotely with companies in different countries and time zones; meetings and training are online.
Cloud or self-hosted Bitrix24?
Cloud suits most small and mid-sized teams. Self-hosted makes sense when you need deep customisation or must keep data on your own servers.
Can an AI bot work inside Bitrix24?
Yes. A bot can answer and qualify incoming messenger requests, then create or update the deal and hand the conversation to a person in Bitrix24.
How long does an implementation take?
A basic setup with one or two pipelines and messengers — from about a week. Projects with several teams, telephony and integrations are delivered in stages over a few weeks.
Tell us about your project
Describe what you have now and what you want to achieve. We will review your setup, name the root cause and propose a plan in writing before any work starts.
- Phone+7 (901) 417-04-37
- MessengersTelegram · WhatsApp · MAX
- Emailkkconsulting2024@ya.ru